Your Animals' Care,
Right at Your Fingertips
We’re excited to introduce our new Vello Client Portal & Mobile App, making it easier than ever to stay connected with Jax Equine Associates and manage your animals’ care. With Vello, you can conveniently access important information and stay connected with our team—all from your phone, tablet, or computer.
New to Vello?
If you’re an existing Jax Equine Associates client, use the email address associated with your account when setting up your Vello access.
What Can I Do With Vello?
View visit history
View Appointments
View and download vaccination records and prescriptions
Request prescription Refills and view prescriptions
View test results
Update your profile and contact information
Take Vello With You
Download the Vello mobile app for convenient access to your animals' information wherever you go.
Scratch Pay
We are happy to offer Scratch Pay payments. Click the icon to follow a link to log in to your account or to see if you qualify for a card, only takes a few minutes to complete.
Cash
We accept cash for services.
This can be given in person at time of service or you may also mail your payment to:
Jacksonville Equine Associates
PO Box 609
Penney Farms, FL 32079
Vello Portal
You have been asking, and we have heard you! Welcome to our new integrated Portal system from Vello by Idexx. You can log in to your account, view, add, and edit your animals. See lab work, as well as 'Standard of Care' and more.
Credit & Debit Card
We accept Visa, Mastercard, Discover, and American Express. Call and pay over the phone or have a link sent to you to pay through a secure terminal at time of service. We accept Visa, Mastercard, Discover, American Express
CareCredit
We are proud to offer CareCredit payments. Click the icon to follow a link to log in to your account or to see if you qualify for a card, only takes a few minutes to complete.
Personal & Business Check
We accept personal and business checks for services. There is a fee for returned or bounced checks. You may make checks payable to:
Jacksonville Equine Associates
Questions Regarding Your Bill?
If you have a question or concerns regarding your bill, our Office will be more than happy to assist you. Call us during business hours between 8am-4pm weekdays 904-387-3330 or you may email us anytime at office@jaxequine.com